Everyone is told.
Join in the browser, verified by text. Participants need no Microsoft account. Recording notices and acknowledgements stay visible in the conversation.
Read about transparency ↗Messages, files and call recordings
stored in the UK.
A familiar chat.
A record
you keep.
Bring your people together with familiar messaging. Start free for personal use. Paid plans keep the lasting record in your own Microsoft 365, once connected.
Core messaging, call transcription and AI summaries processed in UK Azure.
How UK hosting works
Illustrative paid-plan record in your organisation’s connected Microsoft 365: messages and replies, voice notes, voice and video call recordings with transcripts, photos, videos, PDF, Word, Excel and PowerPoint files, poll results, event responses, sealed task completions, shared locations, emojis, reactions and acknowledgements. Poll and event records file once complete; reactions are captured as they stand when the message is filed.
Illustrative paid-plan record · Microsoft 365 connected
For conversations your organisation needs to keep./Trustees & boardsSchools & care providersCharities & volunteers
EASY TO USE. READY TO ANSWER FOR.
Familiar to your people.
Accountable to your organisation.
The important difference is what happens around the conversation – and where the record lives afterwards.
The record stays with you.
Paid plans file the lasting record into your connected Microsoft 365, under your organisation’s retention rules.
See where the record lives ↗Your people can produce it.
Review available conversation history in Replay. Search and export the lasting archive through your own Microsoft 365.
Explore the product ↗A CLEAR PLACE TO START
For you. For your organisation.
Free for personal conversations.
Paid plans for your organisation’s record.
PERSONAL USE
Start with a conversation.
One private group channel and direct messages. Three calendar months of recent chat history.
Free · £0
No Microsoft 365 archive or Replay. Older messages expire automatically.
Start free ↗FOR ORGANISATIONS
Keep the conversations that matter.
ComplyChat channels, a lasting record in your connected Microsoft 365, and no charge per person.
From £199 a month, before VAT.
Setup is included on every paid plan – no separate fee.
Paid plan prices
- Foundation: £199 / month or £1,990 / yr
- Governance: £599 / month or £5,990 / yr
- Enterprise: from £1,500 / month or £18,000 / yr
Prices before VAT. Yearly plans are invoiced in advance.
A PROMISE YOU CAN READ BEFORE YOU BUY
Your record. Our responsibility.
The Answerable Guarantee.
Once your paid-plan archive is connected and verified, if you cannot produce the governed record for a subject access request within one working day, we will work it with you at no additional charge.
Read the guarantee and refund conditions ↗No fees to leave.
Your filed archive stays in your Microsoft 365 when you leave. We provide an export of the data we hold in open formats, with written confirmation of deletion under the contract’s timetable.
Read the no-hostage terms ↗UK storage for messages, files and call recordings. Core messaging, call transcription and AI summaries run in UK Azure. Supporting services, including live-call routing, SMS, push notifications and maps, may process outside the UK. On paid plans, the lasting archive resides in your connected Microsoft 365, under its own data-residency configuration. See our service providers and locations.
Explore recorded voice and video calls · Find the right plan · Security and access transparency
BEFORE YOU START
Three useful answers.
More detail on the FAQ page, including calls, access and your organisation’s record.
Ask our AI assistantDo our people need a Microsoft account?
Free personal use needs no Microsoft account. People can join a ComplyChat channel through the browser, verified by text. Your organisation connects its Microsoft 365 to keep the paid-plan archive.
Does it capture our existing WhatsApp chats?
No. ComplyChat is its own messaging service. Each channel starts with a new conversation; existing WhatsApp chats are not imported.
Where does our organisation’s record live?
In your own Microsoft 365 once connected. We hold a working copy to operate the service; the lasting archive is in your tenant, under your retention rules.